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Leena AI, an AI-powered conversational platform utilized by main enterprises akin to Nestlé, Coca-Cola, and P&G, has raised $30 million in a sequence B spherical of funding led by Bessemer Enterprise Companions.
Based out of New York in 2018, Leena AI is one in all numerous conversational AI platforms that allow corporations of all sizes to automate conversations via chatbot-like expertise. Nonetheless, Leena AI is carving out a distinct segment by specializing in human useful resource (HR) groups — principally serving as an automatic worker assist desk.
Siri for workers
Leena AI CEO and cofounder Adit Jain stated his firm is getting down to be a “Siri for workers.” In line with shifts elsewhere within the technological spectrum, Leena AI needs to switch the previous manner of doing issues with one thing nearer t0 apps individuals use of their on a regular basis lives.
“Legacy inner assist desks are usually not user-friendly, are robust to deploy, and lack intelligence,” Jain stated in a press release. “Leena AI’s worker expertise suite deeply understands enterprise HR assist tickets to resolve this very tough drawback on the world’s high enterprises.”
By integrating with an organization’s inner HR techniques, from SAP and Oracle to Workday and ADP, Leena AI can’t solely reply workers’ basic questions, it could actually additionally present entry to non-public knowledge and paperwork, akin to pay stubs and tax info.
Elsewhere, Leena AI additionally affords automated worker engagement instruments to conduct surveys and garner insights round issues akin to employee sentiment, analyzing how that evolves in relation to any firm adjustments.
Leena AI is all about saving HR from routine questions by outsourcing a number of the spadework to bots.
Leena AI had beforehand raised round $10 million, and with one other $30 million from buyers that embrace Greycroft and Fb cofounder Eduardo Saverin’s B Capital Group, the corporate is well-financed to increase into different department-specific verticals — together with IT, gross sales, and finance — early subsequent yr.
Since its series A fundraise final yr, Leena AI stated it has seen a 300% income spike and added a slew of high-profile prospects to its roster, together with Bayer, Reserve Financial institution of India, Al-Jazeera, HDFC Financial institution, Odessa, and Icertis. Leena AI says it now covers 3 million staff throughout 60 international locations.
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