Fitbit
Google and the US Shopper Product Security Fee (CPSC) recalled 1.7 million Fitbit Ionic smartwatches earlier this yr, citing “78 experiences of burn accidents in the US, together with two experiences of third-degree burns and 4 experiences of second-degree burns.” A new lawsuit claims the recall was not sufficient, and that “the identical defect exists all through all” Fitbit merchandise.
The Fitbit Iconic’s recall was as a result of defective batteries that may overheat and burn a person’s pores and skin. It is onerous to consider “all” Fitbit merchandise are affected by this defect, however on condition that corporations are likely to share designs and parts throughout merchandise, it could not be shocking to listen to that a number of smartwatch-style fashions include faulty batteries.
Two ladies named within the lawsuit declare they have been burned by their Fitbits; one had a Fitbit Versa Gentle and the opposite a Fitbit Versa 2. The lawsuit additionally factors out a number of on-line experiences of burns from Fitbit merchandise, just like the Fitbit Versa and Fitbit Sense traces. Fitbit’s replies normally declare these experiences are as a result of “pores and skin irritation” or “friction,” however the lawsuit contends that this isn’t the case, saying that these merchandise can “overheat and pose a major hazard for burns and fires” as a result of a defect in “the battery and charging system.”
Listed below are just a few of the experiences with photos that have been cited within the lawsuit:
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The person claims this burn got here from a Fitbit Versa
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A supposed burn from both a Fitbit Sense or Versa; the person did not say.
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The person says “You may clearly see the marks from the charging posts on my wrists” from their Fitbit Versa 3.
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Alleged burn from a Fitbit Sense.
It additionally does not take a lot time to scan the replies of @fitbitsupport on Twitter, the place you will discover plenty of photos of melted chargers and failing batteries.
The lawsuit additionally takes difficulty with how the Iconic recall has been dealt with. Google mentioned it could provide “full refunds” to Ionic customers, however the lawsuit says Google is “suppressing” these refunds. The lawsuit consists of many experiences of customers nonetheless not getting a refund after eight weeks.
The lawsuit seeks class motion standing to characterize clients in California, Florida, Illinois, Massachusetts, Minnesota, Missouri, New Jersey, New York, Pennsylvania, Oregon, and Washington.
