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Based out of Bucharest, Romania, in 2018, Druid touts itself as an end-to-end platform that helps enterprises construct conversational enterprise purposes to energy interactions between workers and clients — by way of textual content or voice-based programs.
The no-code strategy basically means anybody at an organization can leverage Druid’s pure language processing (NLP) smarts to allow their purposes to interpret the tip consumer’s intent and serve them with the knowledge they most definitely want in a given context. This may very well be something from serving to HR onboard new workers, to enabling retail corporations to higher handle clients’ requests to return a product they’ve bought.
On prime of that, Druid provides its clients methods to evaluate their chatbots’ efficiency and underlying NLP mannequin, by way of analytics that present how correct the prevailing mannequin is and the way joyful the end-user is to interact with the chatbot.
Before now, Druid had raised practically $6 million in funding and with its newest collection A money injection, the corporate plans to double down on its hiring endeavors and increase throughout North America and Europe.
Druid’s collection A spherical was co-led led by Karma Ventures and Hoxton Ventures, with participation from a handful of different traders from throughout Europe.
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